Terms & Conditions

Acceptance of the Terms

By using Geelong Casino, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before proceeding.

Eligibility Requirements

You must be at least 18 years old (or the minimum age required by your jurisdiction) to use our services. If you are under this age, do not attempt to register or play on our platform.

Geographic Restrictions

Geelong Casino is available worldwide except in countries and territories where online gambling is prohibited. We may restrict access to certain jurisdictions at any time without notice.

Account Registration Rules

To create an account with Geelong Casino, you must provide accurate information during the registration process. This includes your name, email address, password, and other details as requested. You agree not to share or transfer your account credentials to third parties.

One-Account-per-user Policies

You may only have one account on our platform. If we detect multiple accounts belonging to you, we will close them without notice and reserve the right to freeze any associated funds.

Identity Verification and KYC

We reserve the right to request identification verification from users before processing withdrawals or bonuses. This includes providing proof of age, identity, and residential address as required by our Anti-Money Laundering (AML) policies.

Account Accuracy Obligations

You must ensure that your account information remains accurate and up-to-date at all times. Failing to do so may result in delayed processing of withdrawals or bonuses.

Account Security Responsibilities

You are responsible for the security of your login credentials, including your username, password, and any other sensitive data associated with your account.

Login Credentials and Password Protection

Keep your login credentials secure by using a strong password and avoiding sharing it with third parties. You are responsible for all activities on your account, whether performed directly or through unauthorized means.

Restricted Behaviour and Prohibited Activities

We prohibit the following behavior:

Multi-accounting (see One-Account-per-user Policies)
Collusion or team play
Manipulation of gameplay or results
Abuse of promotions or bonuses (including bonus abuse prevention measures detailed below)

Engaging in prohibited activities may result in account suspension, closure, and/or freezing of associated funds.

Bonus and Promotion Rules

Bonuses are subject to the following rules:

All bonuses must be wagered a minimum number of times before withdrawal
Some games contribute more than others towards bonus wagering requirements (check our help pages for details)
You may only have one active bonus at any given time

Bonus abuse prevention measures include, but are not limited to:

Limited maximum deposits per transaction
Restricted game selection during promotional periods
Account closure or suspension where we suspect deliberate attempt to exploit bonuses

Wagering and Gameplay Conditions

Games on our platform are governed by their respective terms, including rules, odds, payouts, and stakes. Please check the individual game's help pages for details.

Deposits and Withdrawals (Only if Supported by Source Material)

We reserve the right to delay or decline deposits and withdrawals at any time without notice. We may request identification verification before processing withdrawals as mentioned in Identity Verification and KYC above.

Our payout policy is outlined below:

Payouts are processed within 72 hours of withdrawal approval
Minimum withdrawal thresholds apply (check our help pages for details)
Some payment methods may be restricted or unavailable due to jurisdictional restrictions

Verification Before Withdrawals

We reserve the right to request verification documentation from users before processing withdrawals, including proof of age, identity, and residential address.

Processing and Review Procedures

Withdrawal requests will undergo internal review. In cases where we cannot verify your account information or detect suspicious activity, we may delay or decline payout.

Responsible Gambling Expectations

Geelong Casino promotes responsible gaming practices:

We encourage users to set deposit limits, time-outs, and self-exclusion as needed
Our platform supports reality checks to remind you of ongoing gameplay

If you believe you have a problem with excessive gambling, please seek advice from relevant support services.

Self-Exclusion and Account Restrictions

We offer self-exclusion options for periods up to 6 months or permanently:

During this time, we will close your account(s) without access to funds
After the exclusion period has ended, you may request reactivation (subject to approval)

Game Fairness and RNG Systems

All games on our platform utilize certified Random Number Generators (RNGs). We ensure that all gameplay outcomes are random, independent, and fair.

Technical Interruptions or Voided Gameplay

We reserve the right to cancel any bets, stakes, or winnings where technical issues have occurred. These circumstances include but are not limited to server crashes, software malfunctions, and internet connectivity failures.

Suspension or Closure of Accounts

Geelong Casino may suspend or close your account(s) for:

Failure to adhere to these Terms
Inactive accounts (dormant for extended periods)
Multi-accounting (see One-Account-per-user Policies)

In the event we suspend or close an account, you will forfeit any funds in that account.

Intellectual Property and Platform Ownership

All content on our platform is owned by Geelong Casino. Reproduction without permission is prohibited under applicable laws worldwide.

Geelong Casino disclaims responsibility for third-party sites and services linked to our site. The inclusion of such links does not imply endorsement or partnership agreements with these entities.

Limitation of Liability

You agree that we shall not be liable for any direct, indirect, incidental, special, punitive, consequential damages arising from use of Geelong Casino's platform or any related materials provided on it, whether under contract law, tortious claims, warranty or strict liability. Some jurisdictions may limit these limitations so please check your local laws.

Modification of Terms

Geelong Casino reserves the right to modify these Terms at our discretion with effect as described in the modification document included within this page.