logo Sign Up

Privacy Policy

Privacy Policy

At Geelong Casino, we respect and protect your right to online confidentiality. This Privacy Policy outlines how we collect, store, use, share, and manage personal information that you provide or transmit when using our platform.

What Personal Information May Be Collected?

When creating an account with us, you may be asked for various types of personal data, including but not limited to:

  • Name
  • Email address
  • Password (hashed and securely stored)
  • Date of birth
  • Gender
  • Other profile information

We might also collect device-specific details such as browser type, operating system, and screen resolution. Additionally, we use cookies (as explained further below) and tracking technologies that could potentially identify users based on their preferences or activities within our platform.

Account Registration Information

To protect your privacy while ensuring secure access to your account, we employ strong hashing techniques for your password and keep it separate from other sensitive information you provide during registration.

Upon registering with us, you can review your profile settings in the "Account" section of our website. There, you have the option to update or modify personal details.

Device and Browser Information

Your browser type (e.g., Chrome, Firefox) and operating system are collected upon each visit to provide a more tailored user experience within our platform.

We also record your screen resolution and device settings (such as language preferences) for adjusting display options according to your needs. These data do not contain any identifiable information that can link them back directly to you or individual activities.

Usage Analytics and Behavioural Data

Our analytics tools monitor platform performance, including user interactions on specific pages, engagement rates with content materials, time spent interacting within the site, clicks, scrolls, taps, mouse movements etc. However, we do not record any private messages exchanged through chat functions between users.

For aggregated anonymous data analysis purposes only (and for no longer than seven days following a visit), some statistical information about visitor traffic patterns and engagement metrics is collected without identifiers like device MAC addresses or email hashes.

Cookies and Tracking Technologies

Cookies are small files that we save to your browser. They help with various operations, including:

  • Recognizing you when visiting us
  • Displaying personalized content based on preferences stored within those cookies (more information can be found below)

Geelong Casino’s platform also incorporates similar tracking tools like pixel tags or scripts for the same purposes and in compliance with applicable regulations.

Communication Preferences

With every notification sent by Geelong Casino, whether about promotions, maintenance updates, account activity, or our company policy changes, we include an unsubscribe link at the very bottom. Clicking on this will opt you out of future communication on that specific topic but not all communications from us entirely (for instance, essential update notifications).

Marketing Opt-Ins and Notifications

You may subscribe to certain email campaigns for information about new games releases, promotions or other relevant content if they are deemed informative, useful, entertaining and/or meet your expectations.

Please note that you can at any time revoke consent provided by adjusting settings found in our profile dashboard under ‘Account Settings’. Rejection of one category does not necessitate opt-out from all future communications.

Data Storage and Retention

Your personal information is safely stored within encrypted servers located off-site, maintained by trusted data storage companies who strictly abide by GDPR standards for protection against unauthorized access or loss. Access to your individual files occurs under strict need-to-know rules.

For more on how we keep your personal data up-to-date during account existence and beyond please refer below: Data Correction/Deletion Requests

Security and Account Protection

We have a multi-layered approach designed specifically around account safety:

1. All sensitive information, including passwords, is stored securely via encryption (AES-256).

2. You can reset your password from anywhere you are signed in if forgotten.

3. Should you encounter suspicious activity concerning unauthorized login attempts, please report it by contacting our Support team directly so appropriate steps may be taken immediately.

User Rights Regarding Personal Data

As an individual whose data we store, you have the right to:

  • Inspect all of your personal data on record
  • Demand correction or removal if inaccuracies exist there within